Privacy Policy

Introduction:

This privacy policy ("Policy") outlines the procedures employed by DentalWel ("company," "we," and "our") in the processing, collection, utilization, and sharing of personal data when utilizing the website https://www.dentalwel.com (the "Website"). Please review the following information attentively to comprehend our practices concerning your personal data and how we manage data processing.

Personal Data:

We gather information about you in various forms, encompassing personal data. In the context of this Policy, "personal data" refers to the definition provided in the General Data Protection Regulation. This includes any information, either independently or when combined with other data, that identifies you as an individual. Examples of such information encompass, but are not limited to, your name, email address, and telephone number.

The Purposes of Collecting Your Personal Data:

Our processing of your personal data aligns strictly with applicable data protection and privacy laws. To grant you access to the website, certain personal data is essential. If you have registered with us, you would have been prompted to agree and provide this information to access our services or view our content. This agreement serves as the legal basis required under applicable law to process your data. You retain the right to withdraw this consent at any time. If you do not consent to the utilization of your personal data as outlined in this Policy, kindly refrain from using our website.

We gather information about you through the following means:

  1. The Information You Provide Us:

    • Personal data supplied during your registration on our website. This may encompass details such as your name, email address, telephone number, username, password, and demographic information (e.g., gender).
    • Personal data furnished when reporting issues with our website or when seeking customer support.
    • Personal data shared during correspondence with us, whether through phone calls, emails, or other means.
  2. The Information from Social Networking Websites:

    Our website may feature interfaces enabling connection with social networking sites (each a "SNS"). By connecting to an SNS through our website, you grant us authorization to access, use, and store information in accordance with the permissions you agreed to on the SNS settings. This information will be handled in compliance with this Policy. You can revoke our access to this information at any time by adjusting the relevant settings within your account settings on the respective SNS.

  3. Information Automatically Collected:

    We automatically record information about you and your computing device or mobile device during your website visits. This includes details such as your computer or mobile device's operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website visited before arriving at ours, pages viewed, duration spent on a page, access times, and information regarding your interactions with and activities on our website. This information is collected through the use of cookies.

  4. Automated Decision Making and Profiling:

    We do not employ your personal data for automated decision-making purposes. However, such practices may be implemented to fulfill legal obligations, in which case we will notify you of any such processing and provide an opportunity for objection.

Cookies:

We may gather information through "cookies," which are small data files stored on your computer's or mobile device's hard drive by a website. Our use includes both session cookies (expiring when you close your web browser) and persistent cookies (remaining on your computer or mobile device until manually deleted), aiming to enhance your personalized and interactive experience on our website.

Our use of cookies falls into two main categories: (1) first-party cookies, directly served by us to your computer or mobile device, exclusively used by us to recognize your device upon revisiting our website; and (2) third-party cookies, served by service providers on our website, potentially utilized by such providers to recognize your device when visiting other websites.

Cookies We Use:

Our website utilizes the following types of cookies for the specified purposes:

  1. Essential Cookies:

    Essential cookies are crucial to furnish you with services available through our website and facilitate the use of certain features. They enable activities such as logging in to secure areas of our website and expedite the loading of requested page content. These cookies are indispensable for delivering the services you have requested, and we strictly use them for that purpose.

  2. Functionality Cookies:

    Functionality cookies enable our website to recall choices you make while using it. This includes remembering your language preferences, login details, and custom changes to other parts of our website. These cookies aim to provide you with a more personalized experience, eliminating the need for you to re-enter preferences each time you visit our website.

  3. Analytics and Performance Cookies:

    Analytics and performance cookies are employed to gather information about website traffic and user interactions. The collected data is aggregated and does not individually identify visitors. It includes the number of website visitors, referral sources, visited pages, time of visit, recurrence of visits, and similar details. We utilize this information to enhance the efficiency of our website, obtain general demographic insights, and monitor overall website activity. Google Analytics is the tool we use for this purpose, utilizing its own cookies. These cookies serve solely to improve the functionality of our website. Further details about Google Analytics cookies can be found here: Google Analytics Concepts and Cookies. Information on how Google safeguards your data can be found here: Google Privacy Policy . If you wish to prevent Google Analytics from collecting data related to your use of our website, you can download and install the browser plugin available via this link: Google Analytics Opt-out Browser Add-on.

  4. Targeted and Advertising Cookies:

    Targeted and advertising cookies monitor your browsing patterns to facilitate the display of advertisements more likely to align with your interests. These cookies leverage information about your browsing history to categorize you with other users who share similar interests. With our consent, third-party advertisers may then deploy cookies to showcase advertisements that we believe are pertinent to your interests when you visit third-party websites. If you wish to disable cookies that remember your browsing habits and target advertising towards you, you can do so by visiting Your Online Choices. It's important to note that even if you opt to remove targeted or advertising cookies, you may still encounter advertisements, but they may not be as tailored to your interests. Additionally, not all companies engaged in online behavioral advertising are included in the provided link, and you may continue to receive some cookies and personalized ads from unlisted companies.

  5. Social Media Cookies:

    Social media cookies come into play when you share information through social media sharing buttons or "like" buttons on our website. Additionally, they are activated when you link your account or interact with our content on social networking websites such as Facebook, Twitter, or Google+. The social network platforms will record and acknowledge your engagement.

Disabling Cookies:

You can generally manage or decline cookies through your browser settings. Refer to your browser's instructions, typically found in the "settings," "help," "tools," or "edit" sections. Most browsers are initially set to accept cookies until you modify your preferences. If you choose not to accept our cookies, it may result in some inconvenience during your use of our website. For instance, your computer or mobile device may not be recognized, requiring you to log in each time you visit.

Advertising:

We may engage other companies to display third-party advertisements during your visits to and use of the website. These companies may gather click stream information, browser type, time and date, and details about advertisements clicked or scrolled over during your visits to our website and other websites. The aim is to provide advertisements tailored to your potential interests. Typically, these companies use tracking technologies to collect such information, and their utilization is governed by their respective privacy policies.

Using Your Personal Data:

We may utilize your personal data in the following ways:

  1. Operational Enhancement:

    - To operate, maintain, and enhance our website, products, and services.

  2. Rewards Program and Promotions:

    - To manage and administer our rewards program and other promotions in which you engage on our website.

  3. Customer Service:

    - To address and respond to your comments and inquiries, providing customer service support.

  4. Communication:

    - To send you information, including technical notices, updates, security alerts, and messages related to support and administration.

  5. Marketing Communication:

    - With your explicit consent, we may use your personal data to send you marketing emails containing information about upcoming promotions, news, and details about products and services offered by us and our affiliates. You have the option to opt-out of receiving such information at any time, as instructions for opting out are provided in these marketing emails. It's important to note that even if you choose to opt out of marketing emails, non-marketing emails may still be sent. Non-marketing emails pertain to your account with us (if applicable) and our business interactions with you.

  6. Legal Compliance and Protection:

    - Utilizing personal data when we believe it is necessary or appropriate, including:

    • (a) Compliance with applicable laws.
    • (b) Compliance with lawful requests and legal processes, responding to requests from public and government authorities.
    • (c) Enforcement of our Policy.
    • (d) Protection of our rights, privacy, safety, or property, as well as yours or that of others.
  7. Analysis and Study Services:

    - For analysis and study services.

Sharing of Your Personal Data:

We may disclose your personal data in the following ways:

  1. Third Parties Designated by You:

    - We may share your personal data with third parties when you have expressly provided consent for such sharing.

  2. Our Third-Party Service Providers:

    - Your personal data may be shared with our third-party service providers, who offer services such as data analysis, payment processing, information technology infrastructure, customer service, email delivery, auditing, and similar services.

  3. Third-Party Sites:

    - Our website may include links to third-party websites and features. This Policy does not extend to the privacy practices of these third parties. They operate under their own privacy policies, and we bear no responsibility or liability for their websites, features, or policies. We recommend reviewing their privacy policies before submitting any data to them.

International Data Transfer:

Your information, including personal data collected from you, may be transferred to, stored, and processed by us outside the country where you reside. In these locations, data protection and privacy regulations may not provide the same level of protection as in other regions of the world. By accepting this Policy, you consent to the transfer, storage, or processing of your data. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Policy.

Security:

We strive to implement reasonable organizational, technical, and administrative measures to safeguard personal data within our organization. However, it's important to note that no transmission or storage system can be guaranteed to be entirely secure, and the transmission of information over the Internet is not completely secure. If you have reason to believe that the security of your interaction with us is compromised (e.g., if you suspect a breach of security in any account you hold with us), please promptly notify us of the issue by contacting us.

Retention:

We will retain your personal data for a duration that is reasonably necessary for your use of the website, until you decide to close your account or cancel your subscription. This retention period applies unless a longer duration is required or permitted by law, such as for regulatory purposes.

Our Policy on Children:

Our website is not directed towards children under 18. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will promptly delete such information from our files.

Complaints:

We are dedicated to resolving any complaints related to the collection or use of your personal data. If you wish to make a complaint regarding this Policy or our practices concerning your personal data, please reach out to us through the contact information provided on our website. We will respond to your complaint promptly. If, for any reason, you feel that your complaint has not been satisfactorily addressed, you have the right to contact your local data protection supervisory authority.

Contact Information:

We value your comments and questions about this Policy. Feel free to contact us via [email protected].